Cluely

Real-Time Conversation Coaching

Cluely listens for pacing, interruptions, filler words, and unclear questions, then prompts small adjustments as you speak. On-screen cues remain subtle so you stay focused on the audience. Deeper context from previous calls helps you avoid repeated mistakes and reinforce habits that work. The goal is steady, observable improvement rather than one-off, high-pressure fixes. You can switch prompts on or off by scenario so interview, support, and sales modes reflect different norms.

Pattern and Sentiment Analysis

Automatic transcripts power metrics on talk ratios, question rate, and time spent on objections. Sentiment and keyword trends reveal when confidence dips or enthusiasm rises, guiding follow-up plans. Topic detection marks moments worth bookmarking for coaching or documentation. Dashboards compare performance across teammates to share effective patterns while avoiding generic advice. Exports support deeper analysis in BI tools so leaders can tie behavior changes to outcomes.

Actionable Scorecards and Playbooks

Each call ends with a scorecard that links moments to suggestions, such as asking a clarifying question or summarizing next steps. Playbooks offer scripts and examples that match your brand voice, which speeds onboarding and keeps coaching consistent. Users can request drills to target problem areas between meetings. Progress charts show how habits shift week over week so wins become visible. Managers can leave comments on highlights, turning reviews into specific, supportive guidance.

Integrations and Privacy Controls

Cluely connects to Zoom, Meet, and calendar tools to join sessions you authorize. Access rules limit which recordings are visible, and redaction removes sensitive fields from transcripts. Single sign-on and audit logs keep adoption compliant. Admins can define retention windows and opt out of training so data never moves beyond approved boundaries. Participants see consent notices and can request removal, keeping trust high during external calls.

Team Workspaces and Benchmarks

Create libraries of great answers, discovery questions, and objection handling clips that teammates can reuse. Benchmarks compare peers with similar roles rather than raw leaderboards. Role-based permissions separate interview, sales, and support programs while still sharing core skills. Templates make it simple to spin up new coaching tracks for campaigns or hiring cycles. Shared tags and search find moments quickly so training material stays fresh and relevant across quarters.