Fathom records and transcribes Zoom, Google Meet, and Teams calls, generating highlights, action items, and concise summaries automatically. Click to capture key moments; time-stamped notes sync to CRMs and docs so follow-ups don’t get lost. Share clips with teammates and review transcripts by speaker and topic. Consent prompts, access controls, and redaction tools support responsible use across sales, success, research, and product workflows.
Join with one click and capture clear audio with speaker labels. Fast transcription handles accents and domain terms, and search finds exact phrases. Clips link back to context so decisions are replayed precisely. Participants see recording notices and hosts can pause, resume, or end capture for private segments, balancing transparency with practicality when conversations shift to sensitive topics.
Mark moments as they happen; Fathom creates time-stamped highlights and proposes action items with owners and due dates. Edit for tone and accuracy before sharing. Lists compile commitments across calls so scattered comments become a trackable plan. Managers coach with real examples, and reps leave with clarity on who does what by when, reducing follow-up churn and missed expectations.
Push notes and key fields to Salesforce and other CRMs with links to the exact highlight. Templates format notes for success and product teams, and automations tag competitors, blockers, or feature requests. Tickets and docs include concrete context, keeping handoffs crisp between discovery, delivery, and support. Data quality improves because updates happen while momentum is high, not days later.
Search transcripts by keyword, speaker, or topic across meetings. Collections group calls by account or project, and filters reveal patterns like recurring objections or feature demand. Teams build a living knowledge base that outlasts individual memory and personnel changes, so insights compound as more conversations contribute, enabling better decisions without extra reporting burdens.
Consent prompts, SSO, access controls, and retention settings align capture with policy. Redaction tools remove sensitive segments before sharing, and audit logs record who viewed or exported what. Admin visibility satisfies privacy and procurement reviews, while sensible defaults make it easy to deploy responsibly in regulated environments or enterprise accounts with strict governance needs.
Recommended for sales, success, product, and research teams who rely on calls to gather information and make commitments. Fathom turns conversations into highlights and notes that sync where work lives. Individuals recall details accurately; managers coach with evidence. The result is fewer dropped tasks, faster onboarding, and stronger collaboration across accounts, projects, and time zones.
Manual note-taking splits attention and leaves gaps. Fathom captures calls, proposes action items, and syncs outcomes to your systems. Searchable transcripts and clips keep evidence at hand, while controls manage consent and privacy. The outcome is clearer follow-through and institutional knowledge that survives turnover and time, so teams spend less time re-asking and more time delivering.
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