Zoho SalesIQ is a conversational AI tool for customer engagement and live chat. It integrates with CRM systems to streamline interactions, enhance lead generation, and automate customer service processes, all through intuitive conversational interfaces.
Tracks visitor behavior in real time, providing actionable insights for engaging potential leads and tailoring responses based on user activity on the website.
Combines automated chatbot responses with live chat functionality, enabling seamless handover to human agents when necessary for enhanced user satisfaction.
Offers customizable chat widgets that align with brand identity and allow businesses to provide a cohesive customer experience on their websites.
Features built-in analytics to monitor performance, understand user behavior, and optimize chatbot interactions to align with business goals.
Integrates seamlessly with Zoho CRM and other tools to centralize customer data, streamline workflows, and enhance productivity across sales and support teams.
Designed for sales teams, support staff, and marketers seeking to improve customer interaction efficiency while driving conversions and engagement.
Solves the challenge of fragmented customer interactions by integrating conversational tools with CRM systems, ensuring unified and efficient engagement.
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