Drift is an AI-powered conversational marketing and sales platform that enhances customer support by automating communication with live chatbots and intelligent routing.
Drift’s AI chatbot can automatically engage customers, provide instant answers, and pass complex queries to human agents.
The platform automatically routes customers to the right support agents based on their queries or needs.
Drift includes features for automatic meeting scheduling, reducing friction for customers seeking personalized assistance.
Drift personalizes support by using past interactions and data to offer relevant responses and solutions.
Drift integrates with email marketing, CRM, and other tools to ensure a seamless support experience.
Visit their website to learn more about our product.
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