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LivePerson

LivePerson, Inc.

Customer Support
UPVOTE
Unclaimed
PRICING:
Paid

about

LivePerson provides AI-powered messaging and chat solutions to enhance customer service and engagement across various channels.

Features

1

AI Chatbots and Automation

LivePerson’s AI chatbot automates common customer queries, offering instant responses to frequently asked questions.

2

Messaging Across Channels

LivePerson supports messaging across channels like WhatsApp, Facebook Messenger, and website chat, providing flexibility to customers.

3

Human-Agent Handoff

LivePerson’s AI seamlessly transitions complex issues to human agents, ensuring customers always get the best assistance.

4

Personalization

The AI uses customer data to personalize conversations and suggest relevant solutions, improving customer experience.

5

Reporting and Analytics

LivePerson’s analytics tools help businesses monitor customer interactions, chat effectiveness, and agent performance.

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