Retell AI (Retell Labs, Inc.) offers enterprise-grade voice agent services that automate inbound/outbound voice calls using generative AI. It enables creation, training, and monitoring of AI agents to handle scheduling, surveys, and caller interactions at scale. It includes branded caller ID, HIPAA compliance, and integration with CRM platforms.
Enables users to design, deploy, and iterate custom voice agents for sales, support, or surveys using natural‑language conversation flows.
Assigns business name display on outbound calls to increase trust and answer rates on carrier networks like AT&T, T-Mobile, and Verizon.
Provides secure voice interactions for healthcare use cases—automating appointment scheduling, call routing, and follow-ups.
Tracks agent performance, sentiment, call duration, and caller actions for quality and operational insights.
Operates on pay-as-you-go model with free minutes and per-minute rates ($0.07‑$0.12/min) for usage-based enterprise deployment.
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