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Customer Support

Ada
Ada
Customer Support
Freemium
featured

Ada is an AI customer service platform that automates support across web, mobile, and messaging channels. Build branded flows with a no code designer, connect to your systems, and resolve requests instantly with retrieval and actions. Hand off to agents with full context when needed and surface summaries back to the CRM. Analytics track containment, CSAT, and savings so teams improve journeys and scale without adding headcount. Guardrails, approvals, and versioning keep experiences safe while allowing fast iteration during peak demand.

539
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Aivo
Aivo Solutions
Customer Support
Paid
featured

Aivo is an AI customer service platform for web, mobile, and messaging that resolves questions automatically and hands off complex cases with context. Build branded flows, connect to your CRM, order systems, and identity, and use retrieval to ground answers in your content. Analytics show containment, CSAT, and savings by intent and channel. Roles and approvals keep changes safe while teams iterate quickly during peaks and launches. Integrations, versioning, and multilingual support help global brands standardize service while adapting to regional needs.

532
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Chatbot
Text, Inc
Customer Support
Paid
featured

Chatbot is a no-code platform for building AI assistants that answer questions, route requests, and capture leads across web and messaging channels. Design dialogs with a visual flow, hand off to humans when needed, and integrate with CRMs, help desks, and calendars. Training on your content keeps answers on brand and accurate, while analytics reveal what users ask and where journeys stall. Multilingual support, quick replies, and rich cards create natural conversations that scale with demand and team size.

472
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Freshdesk
Freshworks
Customer Support
Free Trial
featured

Freshsales centralizes leads, contacts, accounts, and deals in a clean CRM built for speed. Score and route leads automatically; track email, phone, and chat alongside notes. Sequences and tasks keep outreach on schedule, while Freddy AI highlights next-best actions and risky deals. Custom pipelines, fields, and permissions adapt to your process so managers see forecasts, reps stay focused, and handoffs are traceable. Admins tailor validations so records remain trustworthy during growth.

Freshservice
Freshworks
Customer Support
Price Varies
featured

Freshservice brings ITIL-aligned service management into one workspace. Employees use a portal and catalog to request services; agents handle incidents, problems, and changes. Discovery tracks hardware, software, and cloud assets, tying tickets to configurations. Automations, approvals, and Freddy AI accelerate triage and resolution, while analytics and SLAs keep operations measurable and predictable. Start with core modules, then layer orchestration and AI as patterns stabilize.

HappyFox
HappyFox, Inc.
Customer Support
Price Varies
featured

HappyFox brings all your support channels into one help desk so requests never slip. Convert emails, chats, forms, and social messages into trackable tickets; auto-route by skill, priority, or customer. Macros, collision detection, and SLA timers keep responses predictable, while a searchable knowledge base deflects common questions. Dashboards reveal bottlenecks and trends so managers tune staffing, queues, and self-serve content with confidence.

Help Scout
Help Scout
Customer Support
Price Varies
featured

Help Scout keeps support personal while organizing work across email, chat, and docs. Shared inboxes assign ownership and avoid reply collisions; workflows route, tag, and prioritize. Beacon chat and self-serve articles deflect simple questions so agents focus on depth. Reports and CSAT reveal trends, letting managers tune staffing, queues, and content. Collision and assignment rules keep work moving during spikes with audit-friendly visibility.

Intercom
Intercom
Customer Support
Price Varies
featured

Intercom brings AI automation and a modern helpdesk together so support teams respond faster with less effort. Fin AI Agent resolves common questions from your content, while the inbox, bots, and workflows route complex cases. Shared context spans chat, email, and product tours, so customers get consistent answers. Knowledge, analytics, and QA make improvements visible and keep quality predictable across channels. Enterprise controls manage data access and retention, enabling safe adoption across regions and teams.

336
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LiveChat
LiveChat, Inc.
Customer Support
Paid
featured

LiveChat helps businesses greet visitors, answer questions, and convert traffic into loyal customers. Customize the widget, trigger proactive messages, and greet by page or campaign. Route by skill or priority, use canned responses, and hand off to bots or humans seamlessly. Integrations post outcomes to CRM, ecommerce, and help desk tools, while reports show volume, response time, satisfaction, and revenue impact. Office hours and queue views set expectations.

LivePerson
LivePerson, Inc.
Customer Support
Paid
featured

LivePerson helps brands deliver helpful, scalable conversations customers trust. Design journeys that route between AI and agents, keep context across channels, and handle payments and verification securely. Use knowledge and intent models to answer precisely, escalate with full history, and measure CSAT and revenue impact. Connect CRM, contact center, and ecommerce so support and sales operate on one continuous thread from discovery to resolution. Templates keep legal and brand standards aligned.

Tidio
Tidio
Customer Support
Freemium
featured

Tidio is an AI-driven live chat and chatbot platform designed to enhance customer support with automation, real-time responses, and insights.

81
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Me.bot
MeBot AI
Customer Support
Freemium
featured

Me.bot acts like a second brain that understands your inputs and connects what you’ve saved. Drop in notes, photos, and ideas; the app groups them into topics and recalls related memories when you need them. Conversations help refine thinking, outline posts, or script stories for your audience or family. With semantic search, timelines, and prompts that jog context, scattered fragments become drafts you can share, revisit, and grow—so creativity compounds over time.

5
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